Last updated: April 2026
LumiDen (“we,” “us,” or “our”) operates the website lumiden.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or make a purchase.
Information We Collect
When you place an order, we collect your name, email address, shipping address, phone number, and payment details. When you browse our site, we automatically collect your IP address, browser type, pages visited, and referring URL through cookies and similar technologies.
How We Use Your Information
We use your information to process and ship your orders, communicate about your order status, improve our website and product offerings, send promotional emails (only if you opted in), and comply with legal obligations.
Sharing Your Information
We share your information only with our shipping and fulfillment partners (to deliver your order), payment processors (Stripe and similar — to process payment), and analytics tools (Google Analytics). We never sell your personal information to third parties.
Your Rights (GDPR)
If you are located in the European Economic Area, you have the right to access, correct, or delete your personal data, object to or restrict processing, data portability, and withdraw consent at any time. To exercise these rights, email us at support@lumiden.com.
Data Retention
We retain your order data for 5 years for tax and legal compliance. You can request deletion of your account data at any time.
Security
We use SSL encryption, secure payment processing, and access controls to protect your data. However, no method of transmission over the internet is 100% secure.
Contact: support@lumiden.com